INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long will the delivery take?
We strive to deliver orders promptly, with an estimated delivery time of 4–7 business days depending on your location. For any queries or updates, please visit our Contact Us page.
How long will the delivery take?
We aim to deliver all our products as quickly as possible. Depending on your location, delivery times typically range from 4 to 7 business days. However, we'll always do our best to get your order to you even faster.
How much will the shipping cost me?
Delivery fees range from ₹99–₹150 based on location. Cotton2Clothes may revise shipping, COD, or other charges at any time without prior notice.
Are your products genuine?
Absolutely! We guarantee that all our products are 100% genuine. Additionally, each item undergoes a thorough multi-point quality check before being shipped to you. Quality is the last thing you need to worry about!
The package I received was damaged?
We kindly ask you not to accept a package if it appears tampered with. If you've already accepted it and there is an issue, please contact us for assistance.
What does opting for “Cash on Delivery” mean?
Cotton2Clothes offers Cash on Delivery (COD), allowing you to pay at your doorstep before signing for the package. A nominal COD convenience fee applies and is non-refundable. Cotton2Clothes may modify, cancel, or withdraw any charges—including COD, shipping, or platform fees—due to business or regulatory needs, and such changes will be binding.
customers without prior notice.
How will I know if my order is placed?
You'll receive an email acknowledgment once your order is placed
How can I return or replace an item?
We do not offer returns or refunds. However, customers can request a replacement if the product size or item does not match what was ordered.
CONTACT US FOR ANY QUESTIONS
Store Address
- Sri Vijay Complex, NSR Road, Sai Baba Colony, Coimbatore, Tamil Nadu 641011, India
