A delivery fee ranges from Rs:99 to Rs:150 depending on the state & location. Cotton2Clothes reserves the right to modify, extend, cancel, or withdraw any charges, including the convenience fee, COD charges, platform fee, shipping charges, or delivery fee, at its sole discretion. These changes may occur due to business needs, regulatory requirements, or other factors beyond their control, and will be binding on Cotton2Clothes customers without prior notice.

We suggest that you personally receive your order to ensure complete satisfaction. If you are unavailable, the parcel will be handed over to someone present at the delivery address, with confirmation from you via a call from our delivery executive. For security and validation, the receiver's signature will be collected at the time of delivery.

Absolutely! We guarantee that all our products are 100% genuine. Additionally, each item undergoes a thorough multi-point quality check before being shipped to you. Quality is the last thing you need to worry about!

Here are the different order statuses you might see: Confirmed: Your order has been placed, and a confirmation has been sent to you. Packed: Your order is packed and ready to be dispatched. Dispatched: Your order is on its way to you. Delivered: Your order has been successfully delivered to you.

We kindly ask you not to accept a package if it appears tampered with. If you've already accepted it and there is an issue, please contact us for assistance.

We understand that you may prefer to pay for your order in cash, which is why we offer a convenient Cash on Delivery (COD) option. You can pay at your doorstep before receiving the package and signing the delivery receipt. Please note that a nominal convenience fee will apply to COD orders, which is non-refundable. Cotton2Clothes reserves the right to modify, extend, cancel, or withdraw any charges, including the convenience fee, COD charges, platform fee, shipping charges, or delivery fee, at its sole discretion. These changes may occur due to business needs, regulatory requirements, or other factors beyond their control, and will be binding on Cotton2Clothes customers without prior notice.

You'll receive an email acknowledgment once your order is placed

We do not offer returns or refunds. However, customers can request a replacement if the product size or item does not match what was ordered.